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	저자(Author)	Hanwen Guo Ziyang Liu Zeyu Jiao Yao Fan Yubo Li Yingnan Shi Shuaishuai Wang
	수록저널(Journal)	KSII Transactions on Internet and Information Systems
	원문수록처(Citation)	VOL 16 NO. 01 PP. 0245 ~ 0265 2022. 01

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	저자(Author)	강민식 공효순 송은지 Minshik Kang Hyousoon Kong Eunjee Song
	수록저널(Journal)	한국정보통신학회 2016년 추계종합학술대회
	원문수록처(Citation)	VOL 20 NO. 02 PP. 0861 ~ 0863 2016. 10
	제목(Title)	An alarm system for risk issues by VOC (Voice of Customer) data analysis
	저자(Author)	Eun-Jee Song Min-Shik Kang
	수록저널(Journal)	ICFICE 2016
	원문수록처(Citation)	VOL 08 NO. 01 PP. 0137 ~ 0139 2016. 06